When your order comes through and payment is cleared production starts straight away. Here we detail shipping methods and the times you can expect before you receive your merch!
FREE STANDARD SHIPPING
· Free shipping for Australia & New Zealand
· Please allow *7-10 business days for delivery after you have received our shipping confirmation email
STANDARD SHIPPING
· $10 AUD flat rate
· Free shipping when you spend $75
· Please allow *7-14 business days for delivery after you have received our shipping confirmation email
* Please note that these timeframes are not guaranteed, while we do all we can to ensure your order is delivered on time, we are not held responsible for any late delivery or failure to deliver due to circumstances beyond our control.
* Please allow for slightly longer delivery times during COVID-19.
HOW DO I KNOW YOU RECEIVED MY ORDER?
Once you place an order, you will receive an order confirmation email detailing your order.
If you don’t receive an order confirmation email from us within 24 hours of placing your order, please double check that you have supplied the correct contact information and checked your 'Junk' mail folder before contacting us.
If you are still unsure please email: store@grimeandslimeco.com
HOW LONG DOES IT TAKE TO PROCESS MY ORDER?
We process and send all orders off for production within 24 – 48 hours of receipt.
WILL I RECEIVE A TRACKING NUMBER FOR MY PARCEL?
Yes! You will receive an email confirming that your item has been shipped, this will contain a tracking number for your parcel.