If your order has not arrived as expected or you deem it faulty within the first 14 days, please contact store@grimeandslimeco.com ASAP with your concerns.
To return a faulty/incorrect garment, you must:
- Email us with proof of damage or incorrect item being received (eg. a photo of damage or different item received to that on the invoice).
- If we deem the item faulty/incorrect you will then need to return the product as new via a registered service.
- Once we receive your return and deem it faulty we will either issue a refund or store credit. You will be notified either way by us.