DO YOU SHIP WORLDWIDE?
Yes we do – we charge a flat rate shipping cost of $10 shipping outside Australia/New Zealand. Take advantage of our free shipping offer – spend $100 and get free shipping.
CAN I CHANGE/CANCEL MY ORDER?
You can change/cancel your order with us so long as your order has not been sent off to print.
To find out what stage your order is at email us at firstname.lastname@example.org. To cancel your order, email email@example.com with CANCEL MY ORDER in the subject line. Please include an order reference number in the message to make it easier for us to find your order.
Alternatively, you can respond directly to the order confirmation email that you would have received from us.
HOW DO I DETERMINE MY CLOTHING SIZE?
If you are unsure what size to go with please check our size chart for exact measurements and to determine the best fit for you.
WHAT IF I MAKE A MISTAKE ON MY ORDER?
You should check your order confirmation email to ensure that all your order details including shipping address are correct. We can make changes prior to your order being sent for print.
If you supply us with the incorrect shipping address or fail to collect your order and it is returned back to us as a return to sender you will be required to cover the re-shipment fees associated with your order.
If you have ordered the incorrect size please refer to our returns page for details.
WHAT PAYMENT METHODS DO YOU ACCEPT?
Visa, MasterCard, American Express or regular bank account payments are all accepted via PayPal. You can also send payment directly to our bank account using Direct Transfer.
WHEN WILL MY ORDER BE DELIVERED?
Your order is printed and delivered usually within 7 to 10 business days. All orders are sent via Australia Post eParcel.
IS IT SAFE TO ORDER ONLINE?
As safe as you can get! We are committed to ensuring that all your information is safe and secure.
ARE YOUR PRICES GST INCLUSIVE?
Yep! No need to worry about extra charges.
CAN I COLLABORATE WITH GRIMEANDSLIMECO?
The artist behind GRIMEANDSLIMECO is always up for collaboration, whether it’s talking through an idea, a custom piece or collaborating on a design! Please write to me at firstname.lastname@example.org to start the conversation.